Ina Fried over at CNET covered a new tact by Microsoft to advance their "Apple Tax" slogan. I've been watching this for a while now and find it entertaining and a little disturbing.
Now as a technology industry analyst I have to watch and analyze Microsoft and make judgement calls on them as a company. What disturbs me about this campaign is that it demonstrates to me that they don't know why Apple is doing as well as it is doing. It concerns me that Microsoft is running a campaign that completely misses the point while Microsoft is also completely missing the point.
Ina makes a point that I have been making as well which is that consumers are making very specific decisions to go with Apple hardware and software for a reason. These consumers know they are paying more for it and it and they are fine with paying more. Analyzing both these companies I know that there are positives and negatives to both platforms. Consumers however know that the platform they are choosing is the best one for their computing needs.
I would argue that consumers are not always looking for the cheapest product on the market. They are looking for the exact one that works for their unique life / computing needs. Microsoft needs to accept the fact that consumers are not choosing their platform and others hardware for reasons other then cost. In fact I would love to know the answer to this question:
" If computers did not come with any operating system installed and consumers had to purchase either WIndows or OSX to install what percentage would choose Windows and what percentage would choose OSX."
I would argue that the so called "Apple Tax" is the Apple software and it is valuable.
I advise Microsoft to focus on the areas and experience they are passionate about and target the consumers who want that experience. I advise them to pick their battles wisely.
What I think is most interesting thing about this battle is that for a while it seems consumers did not know they had a choice in the Apple platform. Perhaps they didn't really until Apple moved to Intel and supporting running Windows, but that is a longer debate. None the less consumers now have a choice, are aware of that choice and a growing number of them are choosing. To my point above they are not simply choosing on price but are looking for value, peace of mind, ease of use, and many more things.
I could spend a very long time going on about what is good and bad about both platforms but the point remains that Microsoft needs to start picking it's battles with Apple more strategically while simultaneously keeping a constant eye on Google.